Thank you for shopping at Acumentech. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your payment gateway or card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you receive a damaged or defective product, please contact us immediately at sales@acumentech.co.za with photo proof of the damage so we can arrange a replacement or full refund.
If you have any questions on how to return your item to us, contact us at:
